There are some places you can get the software from. So if you bought the remote from a place that didn't (or wouldn't) supply you with the software. Typically you would get the software from the dealer you purchased the remote from (they are allowed to do that). It is available to download on the dealer website and if you are not a dealer, you won't have access to that. It means that there is a notice at the beginning of this website, that details how the 'Complete Control Program' (CCP) - the software you need to program the MX-880 (and all the other CCP remotes) - is NOT given out to end users by URC.
